Powered by NVIDIA NeMo Guardrails

Safe, Governed AI Agents for CPG & Pharma

Customertimes NemoClaw deploys OpenClaw AI agents secured by NVIDIA NeMo Guardrails. Programmable safety rails, compliance enforcement, and GPU-accelerated inference for commercial operations, regulatory affairs, and the pharmaceutical value chain.

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Your Enterprise. Your Data.

Full ownership of agents, models, and guardrail configs. Zero vendor lock-in.

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Any LLM, Your Choice

OpenAI, Anthropic, Llama, Mistral, or your fine-tuned models.

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85% Lower Inference Cost

Run open models on your own NVIDIA GPUs. Dramatically cheaper at scale.

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Production-Grade Agents

Pre-built accelerators for sales, regulatory, supply chain, and commercial intelligence.

What This Is

NemoClaw: Enterprise AI Agents
Secured for CPG & Pharma

NemoClaw combines the OpenClaw AI agent runtime with NVIDIA NeMo Guardrails into a single, production-ready platform for life sciences. Programmable safety rails intercept every input and output. Your regulatory affairs and compliance teams define guardrail rules in Colang, NVIDIA's human-readable policy language, without touching agent code. Every agent action across your commercial and regulatory operations is filtered, validated, and auditable.

Enterprise System Integrations

Connects to Your CPG & Pharma Stack

NemoClaw agents integrate with the systems your commercial and regulatory teams already depend on. No rip-and-replace required.

🏭 CRM & Commercial

  • Salesforce Health Cloud
  • Salesforce Life Sciences Cloud
  • Veeva CRM
  • IQVIA OCE

📊 ERP & Supply Planning

  • SAP S/4HANA
  • Oracle Cloud SCM
  • Microsoft Dynamics 365
  • Salesforce Manufacturing Cloud

🔌 Clinical & Regulatory

  • Veeva Vault RIM
  • Veeva Vault eTMF
  • Oracle Argus (Pharmacovigilance)
  • MedDRA / WHO Drug Dictionaries

📂 Quality & Pharmacovigilance

  • Veeva Vault Quality
  • SAP QM
  • MasterControl
  • TrackWise / CAPA Systems

📦 Supply Chain & Distribution

  • SAP IBP
  • Kinaxis RapidResponse
  • Blue Yonder
  • o9 Solutions

💻 Data & Analytics

  • Databricks Lakehouse
  • Snowflake
  • Power BI / Tableau
  • Azure Synapse

🔄 Marketing & Content

  • Veeva Vault PromoMats
  • Veeva Vault MedComms
  • Adobe Experience Manager
  • Sitecore / Contentful

🔑 Identity & Access

  • Azure Active Directory
  • Okta / Auth0
  • CyberArk / PAM
  • SAML / OIDC / SCIM
Enterprise Hardening

Life Sciences-Grade Security by Customertimes

Beyond NeMo Guardrails, every NemoClaw deployment includes Customertimes enterprise hardening built for the compliance demands of regulated life sciences and consumer health.

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Security Patching & CVE Monitoring

Continuous vulnerability scanning, automated patching, and proactive CVE remediation across the entire agent stack, from container base images to model dependencies.

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Role-Based Access Controls

Granular permissions mapped to your organizational structure: sales reps, MSLs, regulatory managers, commercial directors, pharmacovigilance officers. Each role sees and controls only what is authorized.

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Audit Logging & Regulatory Compliance

FDA 21 CFR Part 11 compliant audit trails. Every agent interaction, every guardrail trigger, every override: logged, timestamped, and tamper-evident. ISO 13485 and GMP ready.

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Network Isolation & Data Boundaries

Production data never leaves your perimeter. Air-gapped deployment options for clinical trial data and patient-sensitive environments. Full network segmentation between commercial, clinical, and corporate zones.

Deployment Options

Deploy Where Your Life Sciences Data Lives

Full flexibility, from air-gapped on-premises to hybrid cloud. Your production data stays under your control.

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On-Premises with NVIDIA GPUs

Full deployment on your corporate or data center infrastructure. Ideal for environments with strict patient data residency requirements. Zero external data transmission.

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Hybrid: Plant GPUs + Cloud Burst

Baseline inference on local NVIDIA GPUs for low-latency commercial operations. Burst to cloud for peak demand, regulatory reporting cycles, and multi-market rollouts.

Why NemoClaw for CPG & Pharma

Enterprise-Grade AI Safety for Regulated Life Sciences

Consumer health and pharma demand regulatory rigor, data integrity, and patient safety. NemoClaw ensures your AI agents operate within strict compliance and quality boundaries.

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Programmable Safety Rails

Regulatory affairs and quality managers can review and modify safety policies in Colang without touching agent code. Define what agents can and cannot do in language your compliance team understands.

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Prompt Injection Prevention

Multi-layer detection catches both known manipulation patterns and novel attack vectors. Critical when agents interact with CRM systems, HCP portals, or commercial platforms accessible to sales reps and medical science liaisons.

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PII & Trade Secret Protection

Automatic detection and redaction of personally identifiable information, patient data, clinical trial information, HCP interactions, and pricing terms. GxP, HIPAA, and GDPR compliance by design.

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Hallucination Detection

Validates agent responses against your institutional knowledge base: SOPs, product monographs, clinical protocols, and regulatory submissions. No fabricated efficacy claims, no invented dosing guidelines, no hallucinated regulatory references.

GPU-Accelerated Inference

Run open models like Llama or Mistral on your own NVIDIA GPUs, on-premises or in your private cloud. Full control over latency, throughput, and cost at enterprise scale.

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Complete Audit Trail

Every agent interaction logged with full context: who asked, what the agent generated, which rails fired, what was blocked. Ready for FDA 21 CFR Part 11, EMA compliance, GxP, and pharmacovigilance audit.

NVIDIA NeMo Guardrails

Five Layers of Programmable Protection

Every agent interaction passes through a configurable pipeline of safety rails, each defined in Colang and version-controlled alongside your production code.

1

Input Rails

Filter and validate all incoming requests before they reach the LLM. Block off-topic queries, detect manipulation, enforce role-based access.

2

Output Rails

Validate every agent response before delivery. Check factual grounding, filter sensitive data, ensure alignment with approved SOPs.

3

Topical Rails

Constrain agents to their operational domain. A maintenance agent stays on maintenance. A quality agent stays on quality. No scope creep.

4

Dialog Rails

Control conversational flows programmatically. Define mandatory confirmation steps before promotional claims, HCP communications, adverse event escalations.

5

Retrieval Rails

Secure your RAG pipeline. Validate access permissions on retrieved documents, enforce classification boundaries, prevent data cross-contamination.

Colang Policy Language

Guardrail policies are written in Colang, NVIDIA's human-readable, domain-specific language. Your quality and compliance teams can review, modify, and approve rail definitions without developer involvement. Policies are version-controlled, diff-able, and auditable alongside production code.

What You Own

Full Ownership. No Lock-In. No Recurring Licenses.

Every NemoClaw engagement delivers production assets that belong to you. No black boxes, no dependency on Customertimes to operate.

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Guardrail Definitions

All Colang rail configurations: input, output, topical, dialog, and retrieval. Version-controlled and documented.

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Agent Configurations

Complete agent definitions, prompt templates, tool bindings, and orchestration logic for every deployed agent.

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NIM Containers

Production-ready NVIDIA NIM container images, tested and validated for your hardware and model configuration.

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Integration Code

All connectors, adapters, and API bridges to your CRM, ERP, regulatory, quality, and supply chain systems.

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ContextCT Knowledge Base

Your institutional knowledge layer: SOPs, specs, procedures. Structured and queryable by agents and humans.

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Monitoring Dashboards

Grafana/Prometheus dashboards for agent performance, guardrail activation rates, latency, and error tracking.

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Runbooks & Documentation

Operational runbooks, troubleshooting guides, and architecture documentation for your ops team.

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Team Training

Hands-on training for your engineers on Colang policy authoring, agent management, and guardrail tuning.

Engagement Model

From Assessment to Production in 8-14 Weeks

A structured, phased approach designed for life sciences enterprises that value regulatory precision and patient safety.

1

Security & Guardrail Assessment

Weeks 1-2

Audit current systems, map data flows, identify compliance requirements (GxP, FDA, EMA, HIPAA). Define guardrail policies in Colang. Catalog institutional knowledge for ContextCT ingestion.

2

Hardening & Guardrail Configuration

Weeks 3-8

Deploy NeMo Guardrails infrastructure. Configure all five rail layers. Integrate with your CRM, ERP, regulatory, and quality systems. Build the ContextCT knowledge foundation with your SOPs, product monographs, and compliance procedures.

3

Agent Development & Rail Testing

Weeks 6-11

Build and deploy production agents. Red-team test every guardrail. Validate against your compliance requirements. Iterate with your quality and operations teams until every edge case is covered.

4

Production Launch & Training

Weeks 12-14

Go-live with monitored rollout. Train your team on Colang policy authoring and agent management. Hand over all assets, dashboards, and runbooks. 30-day hypercare support included.

Get Started

Ready to Bring Safe AI to Your Commercial & Regulatory Operations?

Three ways to begin, from a free architecture conversation to a full enterprise rollout.

📞 Architecture Review

Free 30-minute session with our life sciences AI architects. Map your systems, discuss regulatory needs, get an honest assessment of where AI agents fit.

🧪 Proof of Concept

4-6 week POC on a real use case: sales call prep assistant, regulatory submission copilot, or pharmacovigilance agent. Full NeMo Guardrails protection from day one.

🏭 Enterprise Deployment

Full NemoClaw rollout across your commercial and regulatory operations. Multi-agent orchestration, enterprise-wide integrations, and complete ownership transfer.

Frequently Asked Questions

Common Questions

What is NemoClaw and how does it differ from OpenClaw?
OpenClaw is the open-source AI agent framework that provides the agent runtime, tool integrations, and orchestration capabilities. NemoClaw adds NVIDIA NeMo Guardrails on top: programmable safety rails, jailbreak prevention, PII protection, and hallucination detection. Think of OpenClaw as the engine, and NemoClaw as the engine with safety systems and manufacturing-grade compliance built in.
What are NVIDIA NeMo Guardrails?
NeMo Guardrails is NVIDIA's open-source toolkit for adding programmable safety to LLM applications. It provides five types of rails (input, output, topical, dialog, retrieval) defined in Colang, a human-readable policy language. Rails intercept every interaction to enforce safety, compliance, and accuracy. It also includes NIM microservices for content safety, topic control, and jailbreak detection.
How does NemoClaw prevent prompt injection and jailbreaks?
NemoClaw uses multi-layer detection: NeMo Guardrails' built-in jailbreak detection NIM catches known patterns, while custom Colang rules handle domain-specific manipulation attempts. Input rails filter dangerous prompts before they reach the LLM. Output rails validate that responses stay within defined safety boundaries. The combination provides approximately 50% better protection than LLM-only approaches, with roughly 0.5 seconds of additional latency.
How does ContextCT fit into NemoClaw?
ContextCT is Customertimes' enterprise knowledge foundation. It captures and structures your institutional knowledge: SOPs, product monographs, clinical protocols, regulatory submissions, compliance rules, into a queryable layer that both humans and AI agents can access. NemoClaw agents retrieve from ContextCT through retrieval rails, ensuring that retrieved documents respect access controls and classification boundaries.
Can we define custom guardrail policies for our specific operations?
Absolutely. That is the core design principle. All guardrail policies are written in Colang and stored as version-controlled files. Your quality team can author rules like "never recommend exceeding temperature tolerance X" or "require supervisor confirmation before batch release." Policies are human-readable, auditable, and modifiable without changing agent code.
Does production data leave our network?
Not unless you want it to. NemoClaw supports fully on-premises deployment with NVIDIA GPUs, air-gapped private cloud in your own VPC, and hybrid configurations. For on-premises and private cloud options, all inference, storage, and processing happens within your network perimeter. No data is transmitted to Customertimes, NVIDIA, or any third party.
What do we own after the engagement?
Everything. All Colang guardrail definitions, agent configurations, NIM container images, integration code, ContextCT knowledge base, monitoring dashboards, runbooks, and documentation. You can operate, modify, and extend the entire system independently. There is no recurring license from Customertimes. NVIDIA NeMo Guardrails is available under the AI Enterprise license or as open-source.